Franco Ricotta, the CNO of Watania Telecom, explains:

“Wataniya wants to stand out in the Kuwait mobile market, providing the best network quality and services for it’s customers. Besides having our own very skilled staff, we wanted to gain an external view on our current situation and be assisted on special technical skills to develop a rapidly deployable strategy.

This was the starting point for bringing in MobileCheck, who had convinced us about their unique competences of mobile operations in radio and transmission networking as well as operator processes. During the joint project over only a few weeks the work and friendly co-workers of MobileCheck became a valuable source of information for our core team at Wataniya. MobileCheck's complimentary view of our strategy and processes helped us conclude our long process of improving the service quality in our radio network.

We are very grateful to MobileCheck for their co-operation in helping us achieve our initial goal to be one of the best networks with very high quality, where we have helped in increasing revenues for Wataniya with less dropped calls, higher call success rate and much increased network traffic.”